Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with customers and potential customers. CRM helps organisations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability. 

When people talk about CRM, they might mean any of three things:

CRM as Technology: This is a technology product, often in the cloud, that teams use to record, report and analyse interactions between the company and users. This is also called a CRM system or solution.

CRM as a Strategy: This is a business’ philosophy about how relationships with customers and potential customers should be managed  

CRM as a Process: Think of this as a system a business adopts to nurture and manage those relationships.

What does CRM software do?

CRM software records customer contact information such as email, telephone, website social media profile, and more. It can also automatically pull in other information, such as recent news about the company's activity, and it can store details such as a client's personal preferences on communications.

The CRM system organizes this information to give you a complete record of individuals and companies, so you can better understand your relationship over time.

CRM software improves customer relationship management by creating a 360° view of the customer, capturing their interactions with the business, and by surfacing the information needed to have better conversations with customers. 

Endless Features

Contact Management 

never lose your important prospects information again. with a simple search, everything you need is available. 

Lead Management

In the sales pipeline view, we represent lead by cards and stages by Kanban columns. this view allows you to track the entire sales cycle with your custom workflow.

Opportunity Management

It helps you manage and track your sales opportunities, effectively prioritizing your sales efforts

Reports & Dashboards

In the dashboards, data is visualized using simple and easy to understand charts. it accelerates how you generate reports in real time with accuracy 

Task Manager

Gives you the ability to manage tasks according to its priority and dependency, assign tasks and monitor the achievements.

Mobile CRM

Access to your CRM through Helprox smart android-IOS Apps.

Why Choose 

Approcks

  1. We provide any customized attributes to fit your specific needs

  2. We provide your optimum needs with affordable prices

  3. Professional customer support & quality of services

  4. Experienced talented Web & App developers

  5. Your business success is our main objective

  6. We offer minimum of 9 months free technical support

  7. We are flexible, agile and cost effective

  8. We provide a lot of plans for installments

  9. We offer strong cloud server, also you can host on premises on your server

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